1.Project Overview
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Project Brief : Rebuilding ZEPETO CX & Internal Operation channel based on Zendesk
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Works : NAVER Z - ZEPETO Service Operation Studio
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Role : Service Operations Product Manager (Mainly Zendesk)
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Project Date : 2020.08.01 - Currently Working
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Project Tool : Confluence, Notion, Zendesk, etc (Internal Tools)
Not Opened for Public