'ZEPETO' Service Operation Studio

1.Project Overview

Project Brief : Rebuilding ZEPETO CX & Internal Operation channel based on Zendesk
Works : NAVER Z - ZEPETO Service Operation Studio
Role : Service Operations Product Manager (Mainly Zendesk)
Project Date : 2020.08.01 - Currently Working
Project Tool : Confluence, Notion, Zendesk, etc (Internal Tools)
Not Opened for Public